Engagement Specialist Position

This position search has closed.

Application Deadline: March 28, 2022

Job Summary

Michigan Medicine Department of Clinical Quality and the Michigan Social Health Interventions to Eliminate Disparities Collaborative Quality Initiative (MSHIELD CQI) seek an Engagement Specialist to co-develop the Community Partnerships Program for the MSHIELD CQI, in close coordination with the Health Equity Specialist.

The ideal candidate is highly motivated to not only accomplish the day-to-day tasks relating to community outreach, CQI education and engagement, and administrative documentation, but also anticipate the needs of the Collaborative to strengthen and support the Community Partnerships Program. Under the supervision of the MSHIELD Program Manager, this candidate will support CQI efforts to understand and address social needs and inequities among patients, and advance community and state efforts to improve upstream social determinants of health. For more information about MSHIELD and the CQI portfolio, please visit www.michiganshield.org.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

Work Locations

This department employs a work remote first policy. Office and meeting space within the health system is available as needed and in-person work across Michigan will be occasionally required, but remote work is supported and encouraged as appropriate.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


Community Outreach (50%):

  • Establish, develop, and maintain strong relationships with community partners in diverse geographic regions of the state

  • Serve as liaison and point of contact to identified community partners, in close coordination with Health Equity Specialist

  • Convene, coordinate, and evaluate focus groups and key informant interviews in multiple geographic regions to discern community priorities and opportunities for intervention

  • Help develop and refine specific criteria for social needs referral and intervention in partnership with numerous community stakeholders

  • Represent MSHIELD at community events, committees, and project-specific events

CQI Engagement & Education (25%):

  • Represent the voice of the community in CQI conversations

  • Provide insight into processes and outcomes of social needs screening and intervention

  • With insight from community partners, educate CQI stakeholders about identification of social health needs in their populations

  • Collaborate with MSHIELD Program Manager and Co-Directors to consult with CQIs and educate about social health needs and how they may be addressed in specific patient populations served by CQIs

  • Assist MSHIELD Program Manager and Co-Directors in developing portfolio of educational materials related to social determinants of health

  • Deliver presentations about social health needs to CQI, community and other stakeholders

Administrative (20%):

  • Organize and lead the coordination, preparation, and facilitation of meetings with community partners and other community forums

  • Assist with the development and maintenance of a portfolio of local/regional community-based partnerships and organizations

  • Provide support for MSHIELD team, including partnering community health workers

  • Keep accurate and timely documentation of activities

Other (5%):

  • Other duties as assigned.


Required Qualifications:

  • Bachelor’s degree or higher in public health, social science, or a related field

  • 3 or more years of experience working with health and/or social services providers, community-based organizations, etc.

  • Knowledge/background related to social determinants of health

  • Excellent organization, communication, and interpersonal skills

  • Demonstrated ability to work with diverse stakeholders

  • Ability to work independently as well as collaboratively with MSHIELD team members (co-directors, project manager), other CQI teams, and community partners

  • Proficiency in basic Microsoft programs including Word, Excel, and PowerPoint

  • Demonstrated interest and commitment to health and racial equity through either personal experience, past employment, or volunteer opportunities.

Desired Qualifications:

  • Experience in diverse educational environments

  • Experience working with or in diverse community-based organizations in Michigan

  • Experience engaging with disability communities, BIPOC, LGBTQ+ and/or intersections of these identities preferred

Salary Range

$54,210 to $81,320 + benefits, including excellent medical, dental and vision coverage effective on your very first day, and 2:1 match on retirement savings. Salary is dependent on education and experience as it relates to others in this position.

Please note: this position search has closed.

How to Apply

Go to careers.umich.edu and search for Job Opening ID 213438, or click the button below. The direct link is here: https://careers.umich.edu/job_detail/213438/engagement-specialist. A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.